Smart cities and communities
Standardization to meet citizen and consumer requirements

Smart cities and communities <BR> Standardization to meet citizen and consumer requirements

Standardization and Citizen Issues


The News

The Draft Technical Report is in final editing stage.
The call for comments is now closed.

The initiative

Standards are confusing for cities in the first place, and the needs of the citizen including usability, accessibility, or data security are not often take into account. ETSI's Human Factors Technical Committee is preparing a Technical Report giving an overview of standardization relating to the requirements of inhabitants of or visitors to smart cities or communities.  

The Report will explore how links between local communities and standardization can be improved and make appropriate recommendations to standards bodies, cities and policy-makers.

The standards challenge

The concept of integrating community infrastructures, technologies and services in a smart way embraces very many different standardization activities, from many different standards organizations.

Existing work so far is largely confined to standards activity within ISO (support for elements of management systems, common terminologies, common indicators, etc.) and strategic overviews in a number of SDOs (ISO, IEC, ITU-T, ETSI, ISO-IEC/JTC1). However, not only are these activities fragmented, but very few have been initiated with the citizen perspective in mind; they are generally driven by industrial requirements in terms of technologies or service provision.

An Open Consultation

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A survey has been launched in February 2019, covering a diverse selection of views, from every interested category of stakeholder, to ensure we can assess what citizens need, and how these needs can be met. Our Report will reflect the views expressed.

The survey has now been completed.
The findings of the survey and the early synthesis of the team of experts have been discussed and refined during two on-line open public consultations.

The two
Awareness open meetings have taken place on 16 May 2019 and 16 September 2019.
We have held a public open meeting in December 2019 to present the draft of the Technical Report and gather feedback, to help prepare our final version.

The Outcome

The ETSI Technical Report will take full account of all standards activities underway, will clarify whether further standardization is needed on citizen issues related to smart cities (e.g., what, where, when), and will support recommendations to be made at policy level.