Smart cities and communities
Standardization to meet citizen and consumer requirements

Smart cities and communities <BR> Standardization to meet citizen and consumer requirements

The report

Smart cities and communities standardization for citizens and consumers


An ETSI Technical Report
The objective of the ETSI initiative was to prepare and develop an ETSI Technical Report (TR) identifying the requirements for citizen-related standardization in the area of smart city development.

The ETSI Technical Report is published and can be downloaded
here.

The ETSI Technical Report has taken full account of the large range of standards activities under way, clarifies whether further standardization is needed on citizen issues related to smart cities (e.g., what, where, when), and also supports recommendations that are being made at policy levels.
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Smart cities are complex and include a diverse range of services, and the issues affect potentially a very wide range of stakeholders, whether these are active in standardization or are potential standards users with needs to address.

The objective of the proposed activity is to prepare and develop an ETSI Technical Report identifying the requirements for citizen-related standardization in the area of smart-city development, with the following contents:
  • Citizens’ general needs
  • Citizens and their local authorities
  • Citizens and their local services
  • Citizen indicators
  • Recommendations for standardization


The Technical Report has been made available for public discussion, as a draft.

It has been presented and discussed during the 11 December
Open Meeting in Brussels.

All the comments received have been evaluated, and a final version produced for publication in September 2020.



The call for comments is now closed.

ETSI TR 103 455 has been published.

Helping smart city stakeholders
The report will have a wide impact, by providing an invaluable single overview of citizen requirements related to smart and sustainable cities and communities. There is a wide range of potential beneficiaries, whether these be in cities - whose understanding of standards and of standardization processes is at present inevitably generally very limited - or industry, which will find it beneficial to be given a clear understanding of these issues.

The Report will also prove invaluable in terms of improving the understanding of standards practitioners. Consumer (or indeed “end-user”) representatives are seldom able to be present in standards committees, given the industrial background of these committees. Technical practitioners will benefit from a much-improved understanding of the needs of citizens, to avoid solutions that at worst simply ignore the needs of the citizens.
Making it happen
The draft Report is being part-funded by the European Commission and the EFTA Secretariat; an ETSI Specialist Task Force (STF) is carrying out the necessary research, collaboration. Consultation will to be carried out to the widest audience. The Report’s adoption is expected in the summer of 2020.